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Customers Who Look After Themselves | BTalk Australia

July 1st, 2008 @ 10:19 am

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Categories: BTalk Australia, Podcasts

Tags: NCR Corp., Podcasts, Marketing Research, Internet, Marketing, Phil Dobbie, Ross Checkley

NCR has released the results of a commissioned survey of 4,000 people showing that Aussies have embraced self-service more than other parts of the world.

Today on BTalk Australia Phil Dobbie talks to Ross Checkley, the Australian MD for NCR, about industries in which self-service is having an impact. He says that it is a technology originally introduced to cut costs, but today it is more to do with providing consumers with choice.

Click on “Play” above to hear the podcast.

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Blogger Profiles

  • Blogger Thumbnail Phil Dobbie Phil Dobbie has a wealth of radio and business experience. He started his career in commercial radio in the UK and, since coming to Australia in 1991, has held senior marketing and management roles with Telstra, OzEmail, the British Tourist Authority and other telecommunications, media, travel and advertising businesses. In BTalk Australia he provides a lively and insightful view on business issues, adding his blend of irony and humour to the discussions. more »

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