Aussie Rules

What Makes You So Special?

Robert Gerrish — Tue, 19 Aug 2008 22:35:27 +0000

Yesterday I spoke to the owner of a business who was getting more than a little fed-up with the quality of clients he was attracting. Furthermore, the conversation with prospective clients always centred around cost. Time and time again, he saw the quality of his work undermined by unreasonable financial demands. I innocently asked what made [...]

Coffee and Other Recreational Drugs | BTalk Australia

Phil Dobbie — Tue, 19 Aug 2008 20:00:29 +0000

(7min 51) Click on “Play” to hear the podcast or click “Get It” to download. Do you worry about the amount of coffee you drink at your desk each day? Today on BTalk Australia four-cups-a-day-man Phil Dobbie asks Dr Michael Lyvers from Bond University about the impact of caffeine on his ability to think. They also discuss [...]

Personal Storyboarding

Robert Gerrish — Tue, 19 Aug 2008 07:39:31 +0000

Recently I was reminded of the role and power of visual imagery as reinforcement to our goals and dreams. I reckon it’s worthy of further exploration. When we’re considering and planning actions that will move us towards our ideal future, we invariably have strong — though often fleeting — visual images in our mind. These images may [...]

Exercise Your Brain’s CPU

Jennifer Goddard — Tue, 19 Aug 2008 00:32:24 +0000

Concerned about how many brain cells you’ve killed? Don’t be, you are constantly regenerating them. Around a decade ago, researchers put an end to the myth that we were born with a set number of brain cells. More recent discoveries show exercise is the best way to improve your creativity, thinking and memory, all vital [...]

Corporate Blogs and the Law | BTalk Australia

Phil Dobbie — Mon, 18 Aug 2008 21:00:07 +0000

(8min 49) Click on “Play” to hear the podcast or click “Get It” to download. More businesses are seeing the benefits of communicating with customers via a corporate blog. Depending on what you say, this could open you up to legal action from competitors. On today’s BTalk Australia Phil Dobbie talks to Christien Corns from law firm [...]

Where the Bloody Hell Are They? | BTalk Australia

Phil Dobbie — Sun, 17 Aug 2008 21:00:16 +0000

(13min 32) Click on “Play” to hear the podcast or click “Get It” to download. The Auditor General’s Office recently criticised Tourism Australia’s management of the Lara Bingle “Where the Bloody Hell Are They?” tourism campaign. Today on BTalk Australia Phil Dobbie asks Matt Hingerty, the Managing Director of the Australian Tourism Export Council, for his views [...]

Lifestyle And Workstyle

Robert Gerrish — Fri, 15 Aug 2008 06:44:26 +0000

When we talk of lifestyle, we generally refer to leisure, recreation and fun. These pursuits along with friendship, love, diet, sleep and exercise comprise our key sources of energy. The energy we gain here is essential for the remainder of our life…particularly the time we’re at work. Like you didn’t know that. Look closely at anyone who [...]

Choosy Job Candidates | BTalk Australia

Phil Dobbie — Thu, 14 Aug 2008 21:22:13 +0000

(11min 09) Click on “Play” to hear the podcast or click “Get It” to download. The latest Hays Quarterly Report shows that there continues to be a high demand for job candidates in many sectors of the economy. Today on BTalk Australia Phil Dobbie talks to Grahame Doyle about how this buoyant job market is making candidates [...]

Aussie Legal Courts and Pregnant Employees

Campbell Fisher — Thu, 14 Aug 2008 00:47:03 +0000

Here’s an interesting court case: a pregnant employee, who had used up all her sick leave entitlements, was given a written warning about her performance and then dismissed one week before she would have been entitled to 12 months unpaid maternity leave. Although the employer argued that her employment was terminated solely on account of [...]

Talk to the Machine Not the Hand | BTalk Australia

Phil Dobbie — Wed, 13 Aug 2008 20:00:46 +0000

(17min 25) Click on “Play” to hear the podcast or click “Get It” to download. Asking customers to work their way through IVR systems before they get to talk to a call agent can be frustrating and damaging for your brand. Speech recognition software can help the process and drive efficiencies. In today’s BTalk Australia Phil Dobbie [...]